lates

Last goods delivered to this station 13 April 2010

(Sound on this page is of Ex LNER B1 No.61264 leaving Perth)

Scottish Garden Railways

49,Grampian Road, Stirling, FK7 9JN

Telephone: 01786 464193

fax (+44) 08447741282

e-mail: sandy@gardentrains.co.uk

VAT registration number 851 0245 59

Description of goods and services:

Model trains in G scale and 0n30 scale, new, mainly from UK importers. Second hand trains in the same scales. I will also carry out installation work fitting digital, sound, lights and wheels using original, new parts. I offer advice and by agreement help with setting up railways.

Prices quoted are what you pay including VAT plus shipping at cost

You can pay by cheque, postal order, cash or direct transfer to my business bank account by arrangement. You can also use PAYPAL.

Delivery by Royal Mail Parcelforce or letter post for smaller items and is at cost. This must be added to the prices shown. As an example an LGB train set weighing about 12 kilos with some extra track) would be £15 using Parceforce standard, insured. I can send items by 24 hour, 48 hour or special delivery (maximum 10kilos) at extra cost.

I will arrange for in-stock items to be delivered within two working days of receipt of your payment. Unless in the case of a new customer when I will wait until a cheque has cleared or a bank transfer is complete. Unless in the case of a trusted customer when I may send items on receipt of payment.

You have the right to return goods for whatever reason. If you decide to do this you must inform me within seven working days beginning the day after you receive the goods. The goods must be complete, as new, with all original packaging an paperwork and the customer must pay return shipping and insurance.

Prices shown on my web site are valid until changed (errors an omissions excepted)

Cooling Off Period

Note that this does not apply to items which you have asked me to modify in any way. For example fitting digital decoders, sound systems, extra lights or wheels.

Your rights on returning goods which are faulty are not affected by these conditions.

Credit Card protection

I do not accept any kind of cards so this is not an issue

Disclaimer - Computer viruses

I make every attempt to keep my computer, web site and e-mails protected against computer viruses. I use AVG anti virus software, update daily. However anyone using my web site and communicating with me by e-mail does so at their own risk.

Some extra information which you should read

* All my stock is new unless I have listed it as second hand. All new stock comes with manufacturers warranty. I will of course try to help in the first instance with any assembly or operating problems.

* If I send the wrong item to you I will correct the mistake at my expense as quickly as I can.

* Prices quoted are as correct as I can make them but obvious errors will be treated as such

* I aim to provide a local service so I will deliver free in the immediate area. Alternatively trains can be collected or I will take them to exhibitions.

* I will deliver over longer distances by arrangement or post - both at cost.

Internet auctions --- Scottish Garden Railways do not trade on any on-line auction sites. I might buy a big collection or the odd item I was looking for but my business is to sell a garden railway service to customers (many of who become friends). I have heard someone is selling G trains using a similar name but this has nothing to do with Scottish Garden Railways --- Internet auctions

Go back to the top of policy

Go and switch tracks for another Scottish Garden Railways station at The Signal Box

Contact me by phone (+44) (0)1786 464193

Hours - As I work from home could I ask that anyone phoning me calls between 09:00 and 15:00 or between 19:00 and 21:00 - Hours

e-mail sandy@gardentrains.co.uk